Camping Pont de Berguème

Terms & conditions and house rules

These rules are intended to offer all guests a safe, pleasant and respectful stay. By entering the grounds, you agree to the provisions below.

1. Arrival & departure

On arrival, everyone must check in at reception. The operator assigns the pitch.
Pitches must be vacated before 12.00 noon and cabins before 11.00 am.
Late check-out is only possible with prior permission.
Overnight stays by third parties are only allowed with permission (additional costs may apply).

Payment: all costs are due on the due date.
In case of non-payment, legal steps may follow and access may be restricted.
No refund is possible in case of early departure.
The pitch includes 1 camping unit (caravan, motorhome, tent). Extra tents or additional units are assessed on site (a surcharge may apply).
Rates may be adjusted during the season. Price changes are communicated via the website, by email, or at reception.
Errors or mistakes in rates on the website or in communications are not binding and may be corrected.
Unpaid amounts are increased with administration and collection costs; access may be refused on the basis of outstanding amounts.

Cancellation of a pitch must always be made in writing.
Costs: more than 20 days before arrival: €15 administration fee; 20 to 8 days before arrival: 50% of the total stay amount; less than 8 days before arrival or no-show: 100% of the total stay amount.

The seasonal pitch fee is due for the entire contract period. In case of early departure, the full seasonal fee remains payable.
Caravans must be removed at the end of the contract; storage fees apply according to current rates if left behind.
The camper is responsible for the insurance, maintenance and safety of their caravan.
Electricity is billed according to the meter reading and flat rate.
Any sale/transfer must be reported to the operator in advance, in connection with the correct allocation of pitches.
Awnings are erected/dismantled as instructed by the operator. Permanent residence is prohibited.

Permanent structures are only allowed with written permission.
Caravans must be positioned according to height and the operator's instructions. Planting fixed vegetation is prohibited.
Maintaining the pitch (grass, cleanliness) is mandatory.
It is prohibited to store materials, rubble, stones, metal, waste, wood, etc. on the pitch or under the caravan.
Terraces must be fully removable and may not protrude more than 10 cm above ground level.

On departure: swept clean, rubbish removed, dishes washed, fridge empty and clean, windows closed.
Smoking is strictly prohibited. In the event of a breach, damage or missing inventory: (cleaning) costs are charged to the tenant and deducted from the deposit.
The maximum occupancy must be strictly observed.

Speed: max. 10 km/h. Roads must remain clear at all times. Parking only in the designated areas.
Extra vehicles or visitor cars are only allowed with permission (a surcharge may apply).
Motorised traffic is kept to a minimum between 10.00 pm and 8.00 am.
Washing vehicles is not permitted.
Maximum 1 vehicle per pitch, unless otherwise authorised. Vehicles only on one's own pitch, not on neighbouring plots.
The campsite does not have additional capacity to store trailers.

Quiet hours between 10.00 pm and 8.00 am.
Noise must not cause any nuisance. Bass sounds are not permitted. Parties are only allowed with prior permission.

Dogs must always be kept on a leash and remain on one's own pitch (not on neighbouring plots; the leash must be sufficiently short).
Nuisance is prohibited (including excessive barking, aggression, etc.).
Owners must always carry cleaning materials with them.
Dogs are not allowed in the main building or the sanitary facilities.

Waste must be placed in the correct containers.
Dumping waste, oil, chemical products or wastewater outside the designated areas is prohibited.
Seasonal guests and passers-through may use the recycling centre free of charge.

Max. 2 gas bottles per pitch, placed upright and correctly connected. Gas hoses must be within their expiry date and fitted with clamps.
Heating appliances without proper venting are prohibited. The operator may refuse unsafe installations.
Barbecuing: minimum 2 m distance from tents, caravans, trees and flammable material; only sturdy barbecues raised more than 20 cm above the ground; no firelighter fluids; an extinguishing agent must be present; the fire must be put out on departure. A ban may apply in dry or windy conditions.
All forms of fire, open flames and heat sources are prohibited, unless with express permission.

The campsite is not liable for theft, natural damage or damage caused by third parties.
Campers must have their own insurance. Damage to the campsite's infrastructure will be recovered from the person responsible.
Parents/guardians remain responsible for supervision and safety at all times.

Security cameras may be present.
Atmosphere photos for promotional purposes may be taken; anyone who does not wish to be recognisable should inform reception.

Changes are posted on notice boards. Complaints should be made at reception.
Belgian law applies in the event of disputes.
Personal data is processed for reservation management, invoicing and safety.
In the event of a breach, the operator may take measures (warning, termination of the stay, refusal of access, without right to a refund).
The operator reserves the right to refuse or remove guests.